Company Profile
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Seller |
Kobayashi Co., Ltd. |
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Responsible Person |
Ray Zhu |
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Address |
〒571-0072 12-9 Shirogakicho, Kadoma-shi, Osaka 571-0072, Japan |
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Telephone Number |
+81-72-391-7652 |
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Email Address |
contact@1raku.shop |
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Website URL |
https://1raku.shop |
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Sales Price |
Shown on each product page. Prices for domestic sales in Japan are generally tax-inclusive. Customs duties, import taxes, customs clearance fees and similar charges for international shipments are not included. |
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Additional Fees |
Shipping fees, payment fees, customs duties, import taxes, customs clearance fees, redelivery/return/forwarding charges and any other fees stated on the website. |
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Payment Methods |
Credit card, PayPal, Shop Pay, Apple Pay, Google Pay and other payment methods shown at checkout. Available payment methods may vary by period and region. |
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Payment Timing |
Payment is processed when the order is confirmed. If the payment provider does not approve the transaction, the order cannot be accepted. |
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Delivery Timing |
For in-stock products, we usually ship within 3 to 7 business days after payment confirmation. Shipping may be delayed for pre-order items, sourced items, special packaging, busy periods, weather, transportation issues, customs procedures or other circumstances. For international shipments, the usual delivery estimate after dispatch is approximately 5 to 21 business days, depending on the destination country and customs status. |
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Order Validity / Stock |
Products are subject to availability. One-of-a-kind, used and vintage items may not be restocked. Even after order confirmation, we may cancel an order due to inventory discrepancies, product condition checks, unavailable delivery destinations or similar reasons. |
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Returns, Exchanges and Cancellations |
Please refer to the “Return, Exchange and Cancellation Policy” below. Returns or exchanges for customer convenience are generally not accepted. For defective, wrongly delivered or materially misdescribed products, please contact us within 7 days after receipt. |
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Return Shipping Fees |
If the return is due to a defect or wrong delivery attributable to us, we will bear the return shipping fee. If we exceptionally approve a return for customer convenience, the customer is responsible for shipping fees, customs duties and other charges. |
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Sales Quantity Limits |
Subject to the inventory quantity shown on the product page or any quantity limits separately set by the website. |
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Secondhand Dealer Notice |
If we sell used or vintage goods, the following secondhand dealer information will be added after the license number is obtained. |
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Product Condition Notice |
Used, vintage and one-of-a-kind products may have small scratches, color unevenness, signs of use, age-related changes or individual differences from manufacturing. Please review the photos and descriptions on the product page before purchase. |